All items must be in its original packaging with the manufacturer tags. All Items that are not in new sellable condition because they have been worn or items damaged due to improper use will not be accepted for return or exchange.

Final Sale items that cannot be returned include, but are not limited to: gift cards, food items, and load-bearing climbing equipment (harnesses, ropes, supportive hardware including carabiners and cams, and packages containing load-bearing products).